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Talk to our team.

For multi-camp organizations, custom integrations, security reviews, or anything else that doesn't fit the standard plans. We reply within one business day.

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Quick answers.

One business day or less, usually within a few hours during US/Canadian business hours. If you submit late on a Friday, you'll hear from us Monday morning. Genuine emergencies (active incident, security issue) — email sales@pinereport.com directly with "URGENT" in the subject and we'll respond same-day.
No. The trial is self-serve and the product is the same one paying customers use. If you start the trial and a question comes up, that's the perfect time to reach out — we'll answer based on your actual data, not generic talking points.
Yes — pick "Schedule a demo" in the topic dropdown and mention 2–3 times that work for you. Demos are 25 minutes, screen-share, with a real product person (not a sales rep). We'll cover the workflow your camp actually cares about.
Just mention it in your message. Canadian camps can request data residency in Montreal or Calgary, and we have French-language consent templates and DPAs available for Quebec camps. Pricing is the same in USD; CAD invoicing available on request.