PineReport is the incident logging system carriers and brokers refer their camps to. Structured, timestamped, GPS-tagged, and photo-attached — exactly the evidence chain that closes claims quickly and in your insured's favor.
Camps that document well are camps that defend well. We make the documentation easy enough that they actually do it — and structured enough that you actually want to read it.
Adjusters get a clean, structured PDF or CSV bundle within hours of a request — not weeks of back-and-forth with a camp office searching through binders.
Tamper-evident timestamps, GPS data, witness statements, and photo attachments leave little room for "he-said/she-said" reconstruction at deposition.
Underwriters see a pattern of consistent reporting, near-miss tracking, and corrective-action logs — the kind of signal that supports favorable renewals.
Every record produced by PineReport meets the structured-documentation standard insurance counsel asks for at trial. No reconstructed timelines, no missing pages, no "we think it happened around 2pm."
Every field is locked at submit with a cryptographic hash. Edits create a new versioned record; the original is preserved. Hash chain available as verifiable-log.json on request.
Auto-captured at the moment of logging. Cabin/activity-area mapping configured per camp. Coordinates included in the export bundle as location.gps and human-readable location.label.
Audio + auto-transcribed, attached at the point of capture. Available as .wav originals plus .txt transcript. Witness names, roles, and contact info structured separately.
Encrypted at rest. Face-redaction available on export when camper identification isn't required. EXIF metadata preserved for time/device verification.
Business Associate Agreement available on request for camps treated as HIPAA covered entities. Standard Data Processing Agreement covers PIPEDA, Law 25, and US state privacy laws by default.
Default retention covers most state requirements for serious-injury records (3–7 years past majority). Camp-configurable longer windows on request. Records are never auto-deleted without explicit camp action.
Below is a redacted sample of a single incident bundle as exported to a claims handler. The full bundle includes original photos, audio statements, and a verification log.
Pick the model that fits your book. We're flexible — but we're firm on never paying for referrals and never compromising customer data access.
You point camps in your book toward PineReport; we give them a 15% Year 1 discount, a dedicated onboarding contact, and a quarterly aggregate risk report you can share with your underwriting team. No referral fees. No data hand-offs.
Several of our carrier partners offer a small premium credit (typically 2–5%) at renewal for camps that complete a full season on PineReport. We provide verification reports directly to your underwriters with the camp's authorization.
For brokerages with a youth-program practice: we'll co-brand an onboarding bundle for your camp clients, with a custom landing page, joint webinars, and a dedicated account contact for your team.
30-minute partnership call. We'll walk through a sample export, the discount and credit programs, and how onboarding works for your camp clients. No commitment, no sales theater.
Underwriting background at Markel's youth program desk. Direct line to engineering for technical asks.
Schedule a 30-min call →